Cricke's Privacy Policy –
Your Data Is Fully Protected

1 Introduction

Welcome to Cricke. This Privacy Policy ("Policy") explains how personal information is collected, used, stored, and protected for users of the Cricke platform.

By using the Cricke website or app, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using Cricke's services.

This Privacy Policy is written with Cricke's users in mind, so every point is easy to understand. Cricke believes privacy is a fundamental right, and we respect that right.

2 What Information Is Collected

Cricke may collect different types of information in different situations. Full details are provided below:

Information Provided at Registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address & Country
• Preferred Currency & Language

Information collected during KYC verification:

• Copy of National ID (NID) or Passport
• Proof of Current Address
• Payment Method Details & Screenshots

Automatically Collected Information:

• IP Address & Browser Type
• Device Type & Operating System
• Time spent on site and pages visited
• Cookies & Session Data

3 How Information Is Used

Cricke uses your information for the following purposes:

Cricke never shares your data with third parties for advertising purposes. Information may only be disclosed to government authorities when required by legal obligation.

4 Data Storage & Security

Cricke employs the highest technical standards to protect your data. Our security framework is as follows:

• Encryption: All data is stored with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.
• Server Security: Cricke's servers are hosted in internationally certified data centers with 24/7 monitoring.
• Access Control: Only authorized personnel can access specific data. Every access is logged.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Backup: Data is backed up regularly to prevent loss under any circumstances.

Data Retention Period: Cricke retains your data for as long as your account remains active. After account closure, data is kept for a legally required period (typically 5 years) and then securely deleted.

5 Cookie Policy

Cricke uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cricke uses the following types of cookies:

• Essential Cookies: Used to manage login sessions, security tokens, and core site functionality. Without these, the site cannot operate properly.
• Functional Cookies: To remember your preferences such as language, theme, and other settings.
• Analytics Cookies: To collect anonymous statistics on which pages are visited most and how long users stay, helping us improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

6 Data Sharing with Third Parties

Cricke does not sell your data to advertising companies or data brokers. However, limited information may be shared with certain trusted partners for service operations:

• Payment Providers: Only the information necessary to process transactions with bKash, Nagad, Rocket, and banks.
• KYC Verification Services: Information required for identity verification is transmitted through secure channels.
• Cloud Services: We use internationally certified cloud providers for server operations. They are also bound by our confidentiality agreement.
• Government Authorities: Information may be disclosed under legal obligation or by court order.

7 Your Rights

Under Cricke's Privacy Policy, you have the following rights:

• Right to Access: You have the right to request what information Cricke holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Object: You can object to your data being used for specific purposes.

To exercise these rights, contact Cricke's support team. Requests are typically responded to within 30 days.

8 Children's Privacy

Cricke strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor has registered by mistake and we become aware of it, the account will be immediately closed and any collected data will be deleted.

9 International Data Transfers

As an international platform, Cricke may store your data on servers located in different countries. Regardless of where it is stored, our privacy policy and security standards remain consistent.

For international data transfers, Cricke ensures:

• Data is only transferred to countries with GDPR-equivalent or higher levels of protection.
• Appropriate agreements and safeguards are in place before any data is transferred.
• Every transfer is completed through encrypted channels.

10 Policy Updates & Contact

Cricke may update this privacy policy from time to time. For any significant changes, you will be notified at your registered email address and the "Last Updated" date at the top of the page will be revised.

If you have any questions or concerns about this Privacy Policy, please contact Cricke's support team. Our data protection team typically responds within 72 hours.