Enjoy the games — but within limits. Cricke believes that entertainment brings real joy only when it is controlled, mindful, and responsible. Our tools and guidelines are here to help you do exactly that.
Cricke provides a range of effective tools to help keep your gaming experience safe and enjoyable.
Decide in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded — this keeps your budget protected and reduces the risk of overspending.
Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Extended gaming sessions are not healthy. On Cricke, you can set a daily session time limit and receive automatic reminders after a set period — helping you take regular breaks.
When reminders are enabled, an on-screen notice will appear every hour.
If you feel gaming is getting out of control, you can temporarily or permanently close your account yourself. This feature can be activated directly from your account settings.
Once self-exclusion is active, the account cannot be reopened before the specified period ends.
Cricke provides detailed activity history and analytics reports to help you understand your gaming patterns. See when, how long, and how much you have played — all in one place — and make adjustments where needed.
Monthly reports are sent by email — free of charge.
Cricke enforces a strict 18+ policy. Age verification is mandatory during registration, and additional documentation may be requested in cases where eligibility is in doubt. Parental control features are also available.
If in any doubt, contact support immediately.
Gaming addiction is a serious matter. Cricke's support team is available 24/7. If needed, we can connect you with professional counselling services — in complete confidence.
Get direct assistance through live chat at any time.
Responsible gaming at Cricke is more than a policy — it is at the heart of everything we do. Online gaming is a form of entertainment, much like watching a film or playing cricket. But when it becomes an addiction, it can cause real harm to individuals, families, and finances.
A significant portion of online gaming users in Bangladesh are young people. It is our responsibility to guide this generation in the right direction and raise awareness. Cricke always wants its users to stay healthy, informed, and happy.
The core principle of responsible gaming is simple — you control the game, the game does not control you. Chasing losses, playing beyond your budget, or hiding your gaming from family and friends are all warning signs. If you notice any of these, seek help without delay.
Keep in Mind: Responsible gaming does not mean less fun — it means ensuring sustainable, long-lasting enjoyment.
Follow these core principles for responsible gaming on Cricke to keep your experience positive at all times:
If sticking to these principles feels difficult, Cricke's tools are here to help. Activate any protective measure you need directly from your account settings.
Self-exclusion is the most powerful responsible gaming tool available. If you feel you are losing control over your gaming, you can close your own account. Cricke offers three types of self-exclusion:
| Exclusion Type | Duration | Reactivate | Status |
|---|---|---|---|
| Temporary Break | 24 Hours – 30 Days | Automatic | Easily Accessible |
| Medium-Term Exclusion | 1 – 6 Months | 7 days after application | Needs Review |
| Permanent Exclusion | Indefinite | Not Applicable | Final Decision |
While self-exclusion is active, Cricke will not send any promotional emails or bonus offers. This ensures you are not tempted to return to play.
Important: If you attempt to open a new account during a self-exclusion period, Cricke will detect and block it.
Gaming addiction can develop gradually and may be hard to notice at first. Be alert if you experience any of the following signs:
If you identify with two or more of the above signs, do not wait — contact Cricke support or activate self-exclusion right away.
Cricke strictly prohibits anyone under the age of 18 from using the platform. However, as a parent or guardian, there are steps you can take as well:
To Parents & Guardians: If you suspect your child has opened an account on Cricke, contact our support team right away.
Recovery from problem gaming is entirely possible — with the right help at the right time. Cricke does not provide direct counselling, but we can connect you with professional support when needed.
If you or someone you know is struggling with a gaming addiction, take the following steps:
Cricke Support: Our live chat service is active 24 hours a day, 7 days a week. Your identity will be kept completely confidential.
Evaluate yourself — stay aware, stay healthy.
Find answers to the most frequently asked questions here.